Terms & Conditions

What are the gift card terms and conditions?

Gift cards are valid for 12 months from date of purchase and cannot be extended.

James’ Places gift card terms and conditions:

Gift cards can be redeemed at any James’ Places venue, details of which can be found on the back of the gift card wallet. They may be exchanged for goods of a higher price than the face value of the card on payment of the difference.

Gift cards cannot be exchanged for cash or used to purchase other gift cards.

Gift cards can be activated with a minimum value of £1.

Balance enquiries can be obtained at the till point of any James’ Places venue.

If any item purchased with a gift card is subsequently exchanged for an item of a lower price or refunded, any money owing will be added to the remaining balance on the card.

If you do not spend the entire balance on the gift card, the remaining balance will be updated after each transaction.

Gift cards should be treated as cash. They are not cheque guarantee, credit or charge cards. James’ Places will not accept liability for lost, stolen or damaged cards.

James’ Places reserves the right to amend the terms and conditions of gift cards at any time and to take appropriate action, including the cancellation of the card, if, in its discretion, it deems such action necessary. This does not affect your legal rights.

Redeeming more than one voucher in a single transaction.

Unfortunately our tills are not configured to accept payment via multiple gift cards. Should you wish to use more than one gift card for a single purchase please contact our head office on 01200 407180 and we will consolidate the balances onto a single card.